Can I book month-to-month?

Yes, you can book month-to-month. However, we only have a limited number of properties in each location and they're usually booked months in advance. A lot of our guests choose to book 60 days in advance and extend their booking every 30 days to secure their spot. That's what has been working well for most of our guests. However, we would highly recommend you to book the entirely of your stay for your own peace of mind.

When you choose to extend your booking, please notify us so we can initiate the process for you.

*Please note that price and availability are subject to change until the unit is booked and you receive the confirmation email.

When is the payment due?

The entire amount is due at the time of booking.

What is the cancellation policy?

For just 10% more, you can enjoy the flexibility of requesting a refund at any time for the remainder of your stay. This Cancellation Protection option will be offered to you on our website prior to the checkout page. Otherwise, the standard cancelation policy applies:

Before check-in: 100% refundable when canceled 14 days before arrival or earlier. 0% refundable if cancelled after.

After check-in: 30 days following the cancellation date is not refundable. 100% refund for the days remaining.

Is the unit fully furnished?

Yes, we use top designers to furnish our units to suit our guests needs. Please free to visit the listing page to check out all the amenities and pictures of our unit.

Is it a full kitchen?

Yes, we also have a fully equipped kitchen that includes: silverware, dishware, cookware, dish soap, sponge, paper towel, coffee maker, microwave, stove, fridge, kitchen sink, cabinetry, and more. Please free to visit the listing page to check out all the amenities and pictures of our unit.

Am I responsible for the utilities?

All bills paid. We cover the electric, water, internet, and so on.

*If there is an extraordinary usage, you might be held accountable. Please refer to the host rules for more details.

Any deposit?

Deposit may vary depending on the unit and length of stay. You can find out this information at the checkout section under "Damage Protection Policy."

*If there is an extraordinary wear and tear or damage, you might be held accountable. Please refer to the host rules for more details.

Parking:

We provide 2 parking permits for free. You will find the parking permits inside the unit at your check-in.

Laundry:

Please refer to description section and the amenities list the specific listing you're interested in.

Are pets allowed?

Please refer to description section and the amenities list the specific listing you're interested in.

How do I access the unit after the booking?

Once you completed your booking, you will start receiving emails with step by step instructions for a smooth check-in. In addition, you will received a separate email with a unique access code, 2 days before your check-in date. Make sure to check out your email after you completed your booking.

In the meantime, if you need any help, do not hesitate to reach out to us: (855) 315-2400

*Please check your spam folder if you haven't received any emails.

Get into our wait-list and get notified when a unit becomes available:

Make an inquiry, email or text us. We will make sure to notify you when your requested dates becomes available. In the meantime, please don't forget to check out our website periodically for deals and new openings in your locations.